Privacy Policy

1. Who this policy covers

This Privacy Policy explains how DEPROGMA handles personal information in connection with deprogma.com, learning inquiries, online educational services and related communications. It covers website visitors, prospective learners, customers and authorized representatives who contact us. References to “we,” “us” and “our” mean DEPROGMA.

The policy distinguishes the current website inquiry interface from information that actually reaches us through email, telephone or a confirmed service arrangement. The contact details at the end of this page can be used for questions about this policy or to make a privacy request.

2. Information you choose to provide

When you contact DEPROGMA directly or arrange a service, the information received may include your name, email address, telephone number if you provide one, organization if relevant, selected service, learning level, learning goals and the content of your communications. A booking may also require scheduling preferences, time zone, billing details and a record of the agreed scope.

During a service, you may share questions, exercise answers, notes, feedback or code that you are entitled to disclose. Please limit these materials to what is necessary for the educational purpose. Do not send passwords, access tokens, full payment card details, identity documents, health records or confidential information about other people.

3. How the current inquiry form works

The website inquiry form currently validates required fields and displays an acknowledgement in your browser. This interface does not transmit the entered name, email, service selection, learning level or message to DEPROGMA, and it does not create a server-side booking record. The section code does not save these entries to cookies or browser storage.

Entries remain in the current page memory while the form is open and may be cleared when the form is reset, reopened or the page is closed. Browser features such as autofill are controlled by your browser and device settings. An on-screen acknowledgement is not evidence that an inquiry has reached our team. Contact DEPROGMA using the details below if you need an actual response.

If a delivery backend is added in the future, this description must be updated to explain the collection, recipients and retention that apply before the changed form is used to collect inquiries.

4. Technical information from website use

Like other Shopify-hosted websites, the site relies on hosting and delivery infrastructure that can process technical information when pages and files are requested. This may include an IP address, browser and device type, approximate location inferred from network information, request times, page addresses and diagnostic or security events. These records are distinct from the unsent contents of the browser-only inquiry form.

The site’s custom sections do not install their own advertising pixels or analytics trackers. Shopify, the active theme and separately installed applications may have additional processing depending on the store configuration and your privacy choices. Fonts are requested from Google Fonts, so your browser connects to that provider to retrieve the selected typefaces. Images are served through Shopify’s file delivery infrastructure after installation.

5. Purposes for using information we receive

Information received through direct communications or an accepted booking is used for purposes connected to that relationship. These include responding to questions, understanding learning needs, deciding whether a topic fits the service, confirming scheduling and price, delivering sessions or materials, handling payment administration, dealing with changes and complaints, and keeping a reasonable record of the agreed work.

Technical information may be used by the relevant provider to deliver content, maintain availability, detect abuse, investigate faults and protect the service. Personal information should not be collected merely because it might become useful later. A material new purpose requires an appropriate notice and, where required, a valid choice or permission.

6. Legal grounds where applicable

Where a law requires a legal basis for processing, the relevant basis depends on the activity. Steps to respond to a requested quote or deliver an agreed service may be necessary for a contract. Recordkeeping or a lawful disclosure may be needed to comply with a legal obligation. Limited administration, security and resolving a complaint may rely on a legitimate interest where that interest is not overridden by applicable rights.

Consent is used where it is required, including for certain optional technologies or promotional communications. You may withdraw consent for future processing by the available control or by contacting us. Withdrawal does not make earlier lawful processing unlawful and does not affect processing supported by another valid basis.

7. Service providers and disclosures

Hosting, file delivery, communication, scheduling, payment and administrative providers may process information needed for the functions they supply. The actual recipients depend on the services used for your booking and the enabled website features. A provider should receive only the information reasonably needed for its role, subject to the relevant contractual and legal requirements.

Information may also be disclosed where necessary to comply with a valid legal requirement, respond to a lawful request, protect a person’s rights or safety, investigate misuse or establish and defend a legal claim. If a business transfer affects relevant records, information may be disclosed as necessary for that transaction with appropriate safeguards and any notice required by law.

DEPROGMA does not receive the contents of the current local-only inquiry form through those providers merely because a visitor presses its button. A separate third-party script, app or changed form integration would need to be assessed independently.

8. Shopify and optional data features

Shopify hosts the website and processes information needed to provide its platform. Some Shopify features can also process customer activity for analytics, personalization or advertising when those features are enabled. The exact operation depends on the merchant’s configuration, the visitor’s location and applicable privacy choices.

If Shopify Network Intelligence or another optional advertising feature is enabled, additional disclosures and opt-out or consent mechanisms may be required. Where Shopify acts for its own independent purposes, its consumer privacy information and privacy portal explain those activities and the rights available directly with Shopify. These can be located on Shopify’s official website under its legal and privacy pages.

The presence of this policy does not itself enable a feature or obtain cookie consent. Privacy settings and installed applications must be configured consistently with the actual services used. The Cookie Policy describes the distinction between custom section behavior and provider-controlled technologies.

9. Payments and financial records

The inquiry form does not accept payments and should never be used to submit financial account details. If a service is purchased, the agreed payment provider processes the payment using its own secure payment facilities. DEPROGMA may receive a transaction reference, payment status, billing contact details, invoice information and other limited records needed to administer the transaction.

Financial records may need to be retained for accounting, tax, dispute or other legal purposes even after a service ends. A request to delete information does not necessarily require deletion of records that must lawfully be kept. Unneeded payment-related information should not be included in ordinary teaching materials or session notes.

10. Retention and deletion

Information is retained for as long as reasonably necessary for the purpose for which it was received, taking account of the service relationship, unresolved questions or disputes and applicable recordkeeping obligations. Relevant factors include whether an inquiry became a booking, whether payment or delivery remains outstanding, and whether a record is needed to understand an agreed scope.

When a record is no longer needed, it should be deleted or anonymized using a method appropriate to the system. Copies held in backups may remain until the normal backup cycle replaces them, with access limited to necessary recovery or compliance functions. The current form entries are not included in a DEPROGMA server-side retention schedule because the interface does not transmit them.

11. Security and your role

Personal information should be protected through safeguards appropriate to the type of information, the systems used and the risks involved. Access should be limited to people and providers who need the information for a legitimate function. No internet transmission, device or storage system can be guaranteed completely secure.

You can help by sending only relevant information, checking recipient details, using a trusted device and avoiding confidential data in ordinary inquiries. If you believe information associated with a DEPROGMA service has been exposed or sent to the wrong recipient, contact us promptly with enough detail to investigate without repeating unnecessary sensitive material.

12. Your choices and privacy rights

Depending on the law that applies to you, you may have rights to request access to personal information, correct inaccurate information, obtain a portable copy, request deletion, restrict or object to certain processing, withdraw consent, or opt out of certain sales, sharing or targeted advertising. These rights are subject to the conditions and exceptions in the applicable law; this policy does not imply that every law applies to every visitor.

Send a request using the details below and describe the right you want to exercise. We may ask for information reasonably needed to verify your identity and locate the relevant record. An authorized representative may need to demonstrate authority. Responses will be made within the period required by applicable law, and any lawful extension or refusal will be explained.

Where an appeal or complaint right applies, you may ask DEPROGMA to review a decision and may contact the relevant privacy regulator. You will not be penalized merely for exercising a right protected by law. Cookie and browser choices are described in the Cookie Policy.

13. International access and adult learners

DEPROGMA’s contact address is in Kentucky, United States. Online services and their providers may involve processing in the United States or another country. When a transfer is subject to legal safeguards, the appropriate mechanism must be used for that transfer. We do not represent that a provider has a particular certification or transfer arrangement unless it has been confirmed.

The offering is intended for adults and is not directed to children under 13. Do not use the inquiry form or arrange a service if you are under 18. If you believe a child has supplied information to DEPROGMA, contact us so that the circumstances can be reviewed and appropriate steps taken.

14. Recordings, testimonials and communications

A session is not recorded for publication simply because a learner participates. If recording is proposed, the purpose and access arrangements should be explained and the necessary agreement obtained first. Promotional use of a person’s name, likeness, voice or review requires the appropriate permission and must reflect the information that was actually authorized.

A service inquiry does not by itself subscribe you to promotional email. Where promotional communications are sent on an appropriate basis, they should provide a practical way to stop future promotional messages. Necessary communications about an existing booking or a privacy request may still be sent.

15. Policy updates

The date at the top of this page identifies the current version. This policy should be revised when the form, service providers, tracking configuration or other material information-handling practices change. Where law requires additional notice or consent for a material change, publishing a revised page alone may not be sufficient.

For a question about these practices or to exercise an applicable privacy right, contact DEPROGMA using the information below.